Updated at 2023-07-06
Definitions and key terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, they are strictly defined as:
- Company: When this policy mentions "Company," "we," "us," or "our," it refers to Pharmalite, located in Kanpur, India, which is responsible for your information under this Return & Refund Policy.
- Customer: Refers to the company, organization, or person that signs up to use the Service to manage the relationships with your consumers or service users.
- Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit and use the services.
- Service: Refers to the subscription plans provided by PharmaChat for accessing premium category services, as described in the relative terms (if available) and on this platform.
- Website: PharmaChat's site, which can be accessed via this URL: https://ai.pharmalite.in.
- You: A person or entity that is registered with PharmaChat to use the Services.
Return & Refund Policy
Thank you for subscribing to PharmaChat's services. We appreciate your decision to use our premium category services. We want to ensure that you have a satisfactory experience while using our services.
As we are not selling physical products, but rather providing subscription plans for our services, the refund policy is slightly different. Please read the following terms and conditions carefully. By subscribing to our services, you agree to the terms set forth below, along with PharmaChat's Privacy Policy.
Refunds and Returns
Due to the nature of our services, we do not offer refunds after 7 days from the date of subscription. Refunds for the days used within this 7-day period are not applicable.
If you encounter any issues or have concerns regarding the services provided, please contact our customer support team within 7 days of your subscription start date. We will make every effort to resolve any problems you may be facing.
Refund Processing
If your refund request is approved, we will initiate the refund process within 3 to 5 working days. The refund amount will be credited back to your original payment method.
Please note that PharmaChat is not responsible for any fees or charges imposed by your bank or payment processor during the refund process.
Your Consent
By subscribing to our services, you hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend, or make any changes to this document to accurately reflect our service and policies, we will prominently post thosechanges here. If you continue to use our services, you will be bound by the updated Return & Refund Policy. If you do not agree with the policy, you have the option to cancel your subscription.
Contact Us
If you have any questions or concerns about our services or this policy, please don't hesitate to contact us. We are here to assist you.
Via Email: admin@pharmalite.in
Via this Link: https://ai.pharmalite.in#contact